administration-team

Kim Robinson, RN, BScN, MA : Executive Director

Kim Robinson, RN, BScN, MA

Executive Director

Kim Robinson has been the Executive Director since December 2016 upon the retirement of the former 13 year Executive Director. She is a registered nurse with a Bachelor of Science Nursing degree and a Master’s degree in Leadership and Management. Kim has held several senior leadership positions over the past 10 years.
In the hospital sector at Grand River Hospital Kim was the clinical manager in rehabilitation, medicine and surgical departments before moving into the Director of Oncology at the Grand River Regional Cancer Centre. Immediately prior to joining Lisaard and Innisfree Hospice Kim held a Regional Director of Operations position with Care Partners.

Contact: Kim Robinson

Jennifer Quest, RN, CHPCN, BScN, BBA : Resident Care Manager - Innisfree House

Jennifer Quest, RN, CHPCN, BScN, BBA

Resident Care Manager - Innisfree House

Jennifer Quest is a Registered Nurse certified in palliative care with over seven years of palliative care experience in both community and hospice settings. She has a passion for providing quality end of life care to residents and their families. Jennifer holds a Bachelor of Science degree in nursing, a Bachelor of Business Administration degree, and a post graduate certificate in Human Resources Management.

Contact: Jennifer Quest

Kate Wiens, RN, BScN, CHPCN : Resident Care Manager - Lisaard House

Kate Wiens, RN, BScN, CHPCN

Resident Care Manager - Lisaard House

 

Contact: Kate Wiens

Heather MacCuaig, B.S.W, R.S.W : Social Worker

Heather MacCuaig, B.S.W, R.S.W

Social Worker

Heather MacCuaig is a Registered Social Worker having worked in the Oncology and Palliative Care Program at Cambridge Hospital. Heather has taught in the Palliative Care Certificate Program at Conestoga College assisting in the development of the Bereavement Issues course and is currently an Assistant Clinical Professor at the School of Medicine at McMaster University.

Contact: Heather MacCuaig

Greg Cressman : Bereavement Coordinator

Greg Cressman

Bereavement Coordinator

 

Contact: Greg Cressman

Hui Zhang, CPA, CGA : Finance Manager

Hui Zhang, CPA, CGA

Finance Manager

 

Contact: Hui Zhang

Jo Ann Barber : Volunteer and Operations Manager

Jo Ann Barber

Volunteer and Operations Manager

Jo Ann has over 30 years of administration experience. Jo Ann experienced the amazing care and compassion provided by the staff and volunteers during her father-in-law’s final weeks at Lisaard House prior to joining our team. Jo Ann has been with Lisaard House since 2012. Jo Ann has completed the Volunteer Management program at Conestoga College and is responsible for our volunteers and operations. One of her favourite quotes sums up her views on volunteering and teamwork: “I can do what you cannot do and you can do what I cannot do. Together, we can do great things.” - Mother Theresa

Contact: Jo Ann Barber

Debbie Martins : Scheduler/Office Assistant

Debbie Martins

Scheduler/Office Assistant

Debbie has been with Lisaard and Innisfree Hospice since 2009 as a Personal Support Worker. Debbie has 10 years of palliative care experience. She has now transitioned into an administrative role as our scheduler/office assistant where she brings her experience and passion to providing effective staff coverage for our residents.

Contact: Debbie Martins

Margot Vanderlaan : Development Manager

Margot Vanderlaan

Development Manager

 

Contact: Margot Vanderlaan

Fiona McFarlane : Development Coordinator

Fiona McFarlane

Development Coordinator

Fiona comes to us with a passion for helping others. With an extensive corporate background in business development, relationship management and marketing these skills serve her well in the Development department. With experience volunteering in her local hospice and on various volunteer board of directors Fiona finds her current role a wonderful mix of her business acumen and that which touches her heart.

Contact: Fiona McFarlane