administration-team

Jennifer Quest, RN, CHPCN, BScN, BBA : Resident Care Manager - Innisfree House

Jennifer Quest, RN, CHPCN, BScN, BBA

Resident Care Manager - Innisfree House

Jennifer Quest is a Registered Nurse certified in palliative care with over seven years of palliative care experience in both community and hospice settings. She has a passion for providing quality end of life care to residents and their families. Jennifer holds a Bachelor of Science degree in nursing, a Bachelor of Business Administration degree, and a post graduate certificate in Human Resources Management.

Contact: Jennifer Quest

Kate Wiens, RN, BScN, CHPCN : Resident Care Manager - Lisaard House

Kate Wiens, RN, BScN, CHPCN

Resident Care Manager - Lisaard House

As a Registered Nurse with CHPCN certification in Hospice Palliative Care, Kate began with Lisaard and Innisfree Hospice as a BScN student.  After specializing in inpatient oncology, she joined our team as a frontline RN in 2010. Kate transitioned into the Clinical Resource Coordinator position and is currently our Resident Care Manager at Lisaard House.  Kate has dedicated her career to the provision of exceptional end of life care for residents of the community and their families. Kate also holds diplomas in Social Services and Social Work as well as a Bachelor of Arts majoring in Social Development Studies and minoring in Sexuality, Marriage and the Family.

Contact: Kate Wiens

Heather MacCuaig, B.S.W, R.S.W : Social Worker

Heather MacCuaig, B.S.W, R.S.W

Social Worker

Heather MacCuaig is a Registered Social Worker having worked in the Oncology and Palliative Care Program at Cambridge Hospital. Heather has taught in the Palliative Care Certificate Program at Conestoga College assisting in the development of the Bereavement Issues course and is currently an Assistant Clinical Professor at the School of Medicine at McMaster University.

Contact: Heather MacCuaig

Greg Cressman : Bereavement Coordinator

Greg Cressman

Bereavement Coordinator

Greg is a registered nurse whose main focus for over 20 years has been the provision of palliative care. He has worked as a Visiting Nurse, and as a Clinical Nurse Specialist at St. Joseph’s Hospital in Hamilton. Greg has a Master’s degree for which he published narrative research on Alternate Level of Care. In 2015, he and his family moved from Hamilton and he is pleased to serve this community in his new role.

Contact: Greg Cressman

Jo Ann Barber : Volunteer and Operations Manager

Jo Ann Barber

Volunteer and Operations Manager

Jo Ann has over 30 years of administration experience. Jo Ann experienced the amazing care and compassion provided by the staff and volunteers during her father-in-law’s final weeks at Lisaard House prior to joining our team. Jo Ann has been with Lisaard House since 2012. Jo Ann has completed the Volunteer Management program at Conestoga College and is responsible for our volunteers and operations. One of her favourite quotes sums up her views on volunteering and teamwork: “I can do what you cannot do and you can do what I cannot do. Together, we can do great things.” - Mother Theresa

Contact: Jo Ann Barber

Debbie Martins : Scheduler/Office Assistant

Debbie Martins

Scheduler/Office Assistant

Debbie has been with Lisaard and Innisfree Hospice since 2009 as a Personal Support Worker. Debbie has 10 years of palliative care experience. She has now transitioned into an administrative role as our scheduler/office assistant where she brings her experience and passion to providing effective staff coverage for our residents.

Contact: Debbie Martins

Margot Vanderlaan : Development Manager

Margot Vanderlaan

Development Manager

Margot was introduced to hospice through the personal loss of her father and most recently her partner at Innisfree House and was profoundly affected by the wonderful care and respect given by the clinical team. With her many years of management experience in the non-profit environment, and her passion for the cause, Margot enthusiastically joined the Lisaard and Innisfree team.

Contact: Margot Vanderlaan

Fiona McFarlane : Development Coordinator

Fiona McFarlane

Development Coordinator

Fiona comes to us with a passion for helping others. With an extensive corporate background in business development, relationship management and marketing these skills serve her well in the Development department. With experience volunteering in her local hospice and on various volunteer board of directors Fiona finds her current role a wonderful mix of her business acumen and that which touches her heart.

Contact: Fiona McFarlane