Lisaard House / Innisfree House

Meet our Admin Team

Andrea Binkle, RN, MA
Executive Director

Andrea is a Registered Nurse with over three decades of experience and holds a Masters of Arts (Leadership) from University of Guelph.  Andrea has worked in the areas of acute care, home & community care and long-term care.  She has been instrumental in the development of the Waterloo Wellington Hospice Palliative Care Program and has supported provincial hospice palliative care system design and development with the Ontario Palliative Care Network.  Andrea has held leadership positions with Victorian Order of Nurses and Community Care Access Center in the Waterloo & Wellington Counties.  Andrea also is a an Associate Professor at Conestoga College in a nursing program.  Andrea is currently a Director on the HPCO Board of Directors and the co-chair for the HPCO Annual Conference. 

519 208 5055 ext. 266


Jo Ann Barber
Director of Operations

Jo Ann has over 35 years of administration experience. Jo Ann’s family experienced the amazing care and compassion provided by the staff and volunteers during her father-in-law’s final weeks at Lisaard House; prior to joining our team in 2012. Her portfolio includes operations management, payroll, kitchen staff and volunteer program. One of her favourite quotes: “I can do what you cannot do and you can do what I cannot do. Together, we can do great things.” – Mother Theresa

519-208-5055 ext 254
519-650-8058 (private & confidential fax)

Maria Empringham, RN, CHPCN
Director of Care

Maria has dedicated the past 10 years to providing and promoting exemplary end of life care as a Registered Nurse and Clinical Resource Nurse at Lisaard and Innisfree Hospice.  Serving now as the Director of Care, Maria oversees the frontline staff, works with our community partners and is the lead for the accreditation process through Hospice Palliative Care Ontario.

519-208-5055 ext 216


Gillian Shane, RN, CHPCN, CVAA
Clinical Resource Manager

Gillian is a Registered Nurse with over 25 years experience in practice both in Canada and the USA. She has worked in the hospital and community setting providing Palliative Care. 

519-208-5055 ext 265


Heather MacCuaig, B.S.W, R.S.W : Social Worker

Heather MacCuaig, B.S.W, R.S.W, APHSW-C
Social Worker

Heather MacCuaig is a Registered Social Worker and previously worked in the Oncology and Palliative Care Program at Cambridge Memorial Hospital for 20 years. Heather has taught in the Palliative Care Certificate Program at Conestoga College and is currently an Associate Clinical Professor at the Michael DeGroote School of Medicine, McMaster University.

519-208-5055 ext 257
519-650-8058 (private & confidential fax)


Greg Cressman : Bereavement Coordinator

Greg Cressman
Bereavement Coordinator

Greg is a registered nurse whose main focus for over 20 years has been the provision of palliative care. He has worked as a Visiting Nurse, and as a Clinical Nurse Specialist at St. Joseph’s Hospital in Hamilton. Greg has a Master’s degree for which he published narrative research on Alternate Level of Care. In 2015, he and his family moved from Hamilton and he is pleased to serve this community in his new role.

519-650-1121 ext 214
519-650-8058 (private & confidential fax)

Debbie Martins
Operations Assistant

Debbie has been with Lisaard and Innisfree Hospice since 2009 as a Personal Support Worker. Debbie has 10 years of palliative care experience. She has now transitioned into an administrative role as our Operations Assistant where she manages operations at both houses and payroll.

519-208-5055 ext 264

Cara Duncan
Volunteer Coordinator

Cara came into the Volunteer Coordinator position in October of 2018 after graduating from McMaster University with a Bachelor of Arts in Health Studies and Gerontology. She has been an active volunteer since childhood and wanted to combine her passion for hospice and palliative care with her appreciation for volunteerism. In her role, Cara oversees our “House Volunteers” at reception, in the kitchen, in facilities maintenance, laundry, gardening, and more.

519-208-5055 ext. 258


Clinical Resource Nurse Team

This team is made up of experienced palliative nurses who demonstrate clinical expertise, knowledge and professionalism to help coach and mentor our clinical staff. Under the direction of the Clinical Resource Manager, the resource nurse team facilitate resident intake, placement, and works to ensure a smooth transition of residents to the hospice. This team facilitates strong working relationships between our residents, families, inter-professional team members and community partners.