Both locations are fortunate to have the support of many volunteers, their support is vital and integral to the ongoing operation of the hospices and is greatly appreciated.
Hospice volunteers are a group who receive extensive training to prepare them to provide support to residents and their families.
House volunteers provide clerical, maintenance and other essential functions to effectively run the houses, but do not directly support the residents.
Preston Medical Pharmacy supplies the residents of Lisaard and Innisfree Hospice with most of their prescription needs and medical supplies. Additional items such as pain pumps are provided by Bayshore Pharmacy.
Vital Aire supplies the residents with their oxygen needs. The respiratory therapists (RTs) at Vital Aire will assess the optimal equipment and setting to meet each resident’s needs.
If your care team identifies that you require equipment such as a walker, wheelchair, etc. these items will be ordered through the Waterloo Wellington Local Health Integration Network (WWLHIN) and supplied by Medigas.
Families transitioning from home where they were paying for oxygen or equipment services will be able to cancel their home service once the residents is admitted to hospice.
We do not have a chaplin on site but residents may invite their own spiritual advisor to visit them at the house. If a resident wishes to see a spiritual advisor but does not have one, a list of spiritual advisors who have indicated their availability to visit, can be provided to residents upon request. We also have access to a non-denominational Spiritual Care Provider through the WWLHIN.
This is a time set aside on the first and third Thursday each month, for families or friends who have lost a loved one at Lisaard or Innisfree Hospice, to come together to share thoughts over coffee of their experience during and following the time of their loss. These sessions are conducted, free of charge, by a Social Worker with training in bereavement care. Family Time sessions are currently scheduled in the afternoon at Lisaard and in the evening at Innisfree.